1. Overview & Data Controller
Rooikat.io ("we," "our," or "us"), based in Bogotá, Colombia, operates as a specialized web engineering studio delivering custom digital applications, Headless e-commerce platforms, and Web-as-a-Service (WaaS) solutions for global clients. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services.
2. Information We Collect
We strictly minimize data collection to what is necessary for business communication and service performance:
- Personal Information: When you fill out our contact form or reach out directly, we may collect your Full Name and Email Address. If you contact us via WhatsApp or schedule a call via Calendly, we receive the relevant contact details you voluntarily provide.
- Usage & Technical Data: We automatically collect non-identifiable technical data such as IP address, browser type, device information, and page navigation patterns through analytical tools to optimize site performance.
3. How We Use Your Information
We use the collected data exclusively to:
- Respond to project inquiries and deliver requested proposals or services.
- Schedule consultation calls and manage project onboarding.
- Analyze website traffic, loading speeds, and user interactions to continuously improve our user experience.
- Process secure billing for setup fees and recurring maintenance subscriptions (WaaS) via direct invoice links.
4. Third-Party Services & Infrastructure
To deliver a high-performance experience, Rooikat.io relies on trusted third-party providers who process data in compliance with strict privacy standards:
- Hosting & Infrastructure: Vercel Inc. (Global CDN & Hosting Deployment).
- Content Management: Sanity.io (Headless CMS Infrastructure).
- Forms & Inquiries: Formspree (Form Handling & Notification Routing).
- Scheduling: Calendly LLC (Appointment Scheduling & Calendar Sync).
- Analytics: Google Analytics (Aggregated Anonymous Traffic Analysis).
- Payments: Stripe & PayPal (Secure Payment Processing for Custom Invoices; we do not store full credit card details on our servers).
5. Cookies & Tracking Technologies
Rooikat.io uses essential performance cookies and analytical tracking scripts (such as Google Analytics) to understand how visitors interact with our digital platform. By continuing to navigate our website, you acknowledge and accept the use of these essential cookies for performance optimization. You can manage or disable cookie preferences directly within your browser settings at any time.
6. Data Retention & Security
We implement industry-standard encryption protocols, SSL certification, and cloud security controls to protect your data against unauthorized access, loss, or misuse. Personal contact information is retained only as long as necessary to fulfill business interactions or contractual agreements.
7. Your Privacy Rights
Depending on your location, you have the right to request access to, correction of, or deletion of your personal information stored by us. To exercise any of these rights, please contact us directly.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:
- Entity: Rooikat.io
- Location: Bogotá, Colombia (Operating Worldwide)
- Email: hello@rooikat.io